Everyone likes a story with a good ending. Our story even has two heroes, who rescue lots of damsels in distress.
Once upon a time, farmer Joe only had access to dial-up internet. It drove him nuts! He drank countless cups of coffee whilst he waited for pages to load, and his emails kept bouncing back because they were too big.
Desperation drove him to approach the big internet companies. He pleaded with them: “It’s not only me. There are hundreds of good, solid New Zealanders here, earning export dollars for the country, and none of us can get decent internet. The big boys shook their heads. “If you don’t live in the city, we don’t particularly care.”
So in the best tradition of number 8 wire and bindertwine, Joe decided to do it all by himself. And he did. In no time at all, he was providing faster internet to a hundred happy customers in Southland.
Joe is a volunteer fireman, and one day he went away for training. He got talking to his room-mate and found that Norm had exactly the same story. He was also the hero for a hundred families, in South Otago. So the two of them joined forces, and Yrless was born.
Fast forward a few years, and YrlessPlus provides internet to 1500 happy households scattered across Otago and Southland. They have solutions for everyone, from the almost inaccessible valleys in remote areas, to the small towns that are our heartland.
Joe still lives in Southland. He’s not a fat cat in the city creaming off the profits. He still works on the farm when he’s not working for YrlessPlus. Norm has moved on to brewing beer at CatlinsBrewery.co.nz, and their customers are living happily ever after, watching Netflix, surfing the net and keeping in touch with the world.
Our helpdesk is local and loving it. The helpdesk person you speak to may live in Kaitangata, Wendon Valley or Balclutha, and we know where you live. We’re native English speakers: we even roll our R’s, if you listen closely.
You’ll never spend an hour waiting for us to answer the phone. We try to answer within three rings, because our customers are busy people and they don’t want to wait until it suits us to talk to them.
We care about our communities. If there are customers in one spot who want better internet, we’ll make it happen. Right now we have 60 towers beaming internet into almost every corner of our region.